Get a full refund within 30 days (please check below provided scenario's from 1 to 4 to see you fall under which scenario), however, you are able to get a refund minus the proportionate cost of anything you have used or withdrawn away from your wallet.
After that, you are not eligible to receive any sort of refund of your PickAxe Mining Pack purchases.
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Scenario-1: Get a full refund within 30-days: The users who buy PickAxe mining packs are entitled to get a full refund within 30-days if they wish to cancel their subscription and if they have not taken away their mining payouts and also if the referrer hasn't taken away their 10% of referral bonus* (that's $3 if in case of $30 PickAxe silver pack mining user, $30 for $300 PickAxe Gold mining pack, $100 for $1000 PickAxe Platinum Mining pack).
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Scenario-2: Get a partial refund within 30 days: The users who buy PickAxe mining packs are entitled to get a full refund within 30-days if they wish to cancel their subscription and if they have not taken away their mining payouts.
However, in this case, if the user was referred by someone whom company has credited 10% as referral bonus* (that's $3 if in case of PickAxe silver pack mining user, vice versa,.).
E.g., If a user bought mining pack for $30 and if the referred person has already taken away 10% referral bonus, then the user is eligible to get partial refund of $27 [$30 (PickAxe Silver mining pack) -$3 (Ref bonus paid by the company to the referred person)].
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Scenario-3: Get a partial refund within 30 days: The users who buy PickAxe mining packs are entitled to get a partial refund within 30 days if they wish to cancel their subscription, but only when they have taken away their mining payouts. In this case, they are entitled to receive partial refund. And also if the referrer hasn't taken away their 10% of referral bonus* (that's $3 if in case of $30 PickAxe silver pack mining user, $30 for $300 PickAxe Gold mining pack, vice versa,.).
E.g., If a user bought mining pack for $30 and if they have already taken away mining payouts worth of $2, then the user is eligible to get partial refund of $28 [$30 (PickAxe Silver mining pack) -$2 (Payouts taken away)].
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Scenario-4: Get a partial refund within 30-days: The users who buy PickAxe mining packs are entitled to get a partial refund within 30 days if they wish to cancel their subscription, but only when they have taken away their mining payouts. In this case, they are entitled to receive partial refund.
However, in this case, if the user was referred by someone whom company has credited 10% as referral bonus* (that's $3 if in case of PickAxe silver pack mining user, vice versa,.).
E.g., If a user bought mining pack for $30 and if they have already taken away mining payouts worth of $2 and also company has already processed 10% referral balance to the user who has referred him/her, then the user is eligible to get partial refund of $25 [$30 (PickAxe Silver mining pack) -$2 (Payouts taken away) -$3 (Ref bonus paid by the company to the referred person)].
*Referral bonus - At the time of introducing PickAxe mining packs, the referral bonus was 20% as an introductory affiliated referral bonus which has been reduced to 10% at a later time on 12-Jan-2018
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